BT Baji's Privacy Policy — Your information is completely secure with us

Bt baji understands that your personal information is highly valuable. When you use our services through the bt baji website (btbaji.win), mobile app, or any other channel, certain information is shared with us. This policy clearly explains what data is collected, how it is used, and how it is kept secure.

By using bt baji's services, you agree to this Privacy Policy. If any part is unclear, please reach out to our customer support team — we are ready to answer all your questions.

Bt baji collects only the information that is necessary. No unnecessary data is requested. Types of information collected:

Bt baji uses your information only for lawful and necessary purposes. Details are outlined below:

• Account Management: Your information is used to create, manage, and verify your account.
• Payment Processing: Financial information is required to process deposits and withdrawals securely.
• Customer Support: The support team is provided with the necessary information to resolve your issues.
• Ensuring Security: Usage data is analyzed to detect and prevent fraud, money laundering, and abuse.
• Personalized Experience: Relevant bonuses and offers are shown based on your preferences.
• Legal Compliance: Information is used to meet the requirements of licensing and regulatory authorities.
• Service Improvement: Overall usage patterns are analysed to improve and enhance the platform.

Bt baji never sells or rents your information to advertising agencies or unrelated third parties.

Bt baji may share information in limited circumstances and strictly under the following conditions:

• Payment Processors: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, or Rocket.
• Technology Partners: Technical information may be shared with software service providers who support the operation of the bt baji platform. They are equally bound by the same privacy standards.
• Regulatory Authority: bt baji is legally required to provide specific information in response to legal demands from licensors and regulatory bodies.
• Law Enforcement: Information may be disclosed upon receipt of a court order or legal directive in connection with a criminal investigation.

Bt baji employs the latest technology to keep your data secure. The core pillars of our security framework:

• TLS/SSL Encryption: All communications on the website and app are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive stored data (passwords, financial information) is kept in encrypted form.
• Firewall Protection: bt baji's servers are protected by industry-standard firewalls.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Systems are regularly tested by independent external security experts.
• Staff Training: All bt baji staff are trained in data protection.

Please note — no method of transmission over the internet is 100% impenetrable. bt baji applies the highest level of protection, but it is equally important that you keep your password strong and never share it with anyone.

Cookies are used on the bt baji website and app. Cookies are small files stored on your device that help improve the service.

You can manage cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of some bt baji features.

Bt baji retains your data only for as long as necessary. Data retention policy:

• Active Accounts: All data is retained for as long as the account remains active.
• Closed Accounts: Even after account closure, data is typically retained for up to 5 years for legal compliance purposes.
• Transaction Records: Financial transaction records are retained for up to 7 years in accordance with international financial regulatory requirements.
• Cookies & Log Data: Technical logs are generally deleted after 3–12 months.

Once the retention period expires, bt baji will securely and permanently delete or anonymize your data.

As a member of bt baji, you have several rights over your own data:

Bt baji does not serve users under 18 years of age and does not knowingly collect their information. bt baji's services are strictly for adults.

If we have reason to believe that a minor's information has been collected, we will delete it promptly and close the associated account.

Bt baji may update this Privacy Policy when necessary. For any significant changes, we will notify members in advance — via email or an on-platform notice.

Continued use of bt baji after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page from time to time.

If you have any questions or concerns about this Privacy Policy or your data, please contact bt baji:

• Live Chat: Chat with us directly via live chat on the bt baji website or app — support is available 24/7.
• Email: [email protected] — Responses are typically provided within 48 hours.
• Support Ticket: Submit a ticket via the bt baji support portal.

We take all privacy-related concerns seriously and strive to resolve them promptly. bt baji is always here for you.